BILLING & PAYMENT

Pay Your Bill:

Pagar en línea

  • Log into MyAccount to:
    • Make a one-time payment using your bank account. This service is free of charge.
    • Schedule automatic payments to avoid late fees.
  • To pay without registering for an account, visit amwater.com/billpay. Transaction fees apply for all payment methods. Asegúrate de tener tu número de cuenta a mano.

Pagar por teléfono

Pay with credit card:

  • Call 1-855-748-6066 to pay with a Visa or MasterCard.
  • Asegúrate de tener tu número de cuenta a mano.

 

Pay with your bank account:

  • Call 1-800-272-1325 to speak to a customer service representative.

Pagar por correo

Send payment along with payment stub to:

California American Water
P.O. Box 7150
Pasadena, CA 91109-7150

No cash, staples or paper clips please.

Pay In Person

California American Water has agreements with several authorized payment locations across the state.

Find your local payment location.

Ten en cuenta que esta lista cambia periódicamente. Sugerimos a nuestros clientes que llamen al lugar primero, para asegurarse de que todavía aceptan pagos para California American Water. Ten en cuenta que estos lugares NO aceptan pagos por correo.

 

Billing Inquiries:

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Pagar a través de terceros

Si alguien se encarga de pagar tus facturas, como un familiar, fiduciario u organización de servicios sociales, podemos enviarle a ese tercero una copia de tu factura, así como un recordatorio y avisos de pagos vencidos y de cortes del servicio. Para añadir a un tercero, visita Mi cuenta o comunícate con nuestro centro de atención al cliente al 1-800-492-8373, de lunes a viernes de 7:00 a.m a 7:00 p.m.

CHECK OUT OUR NEW, IMPROVED CUSTOMER PORTAL

Managing your account online is easy with My Account. You can view and pay your bill, sign up for Auto Pay and Paperless Billing, track your water usage and compare it to your neighborhood average, and more! We’ve improved our customer portal, so if you haven’t logged on recently, view the video below, or log on/enroll and see if for yourself! Visit My Account today!